David S Aau

Terrible customer service

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It has now been over 4 months of total frustration trying to get my Corsair repaired The level of customer service I have received-or should I say not received-from Bryson Ashmun-over this period is an embarrassment or should be to a quality company like Chris Craft What Bryson has been a master at is handing the problem over to underlings and the Mercury representative Todd Ashcroft-also a master of unresponsiveness The result is a $300K boat stuck in repair to this day
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Pros:
  • Excellent fit out
Cons:
  • Horrible service

Preferred solution: Let the company propose a solution

User's recommendation: Don’t buy a Chris craft if you want a manufacturer who will stand behind their product

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